GOMS-KLM Digg.com Registration Process Report
This above example shows the application of GOMS-KLM to the Digg.Com registration process. The first version analyzes the project as-is with a simple use-case. The second analysis shows an improved process flow to reduce task time with he same use-case. This was created as a sample of the GOMS methodology for a class I took at Bentley.
KLM (or KLM-GOMS) stands for Keystroke-Level Model, a hard science approach to human–computer interaction (HCI), based on CMN-GOMS. The Keystroke-Level Model is an 11 step method that can be used by individuals or companies seeking ways to estimate the time it takes to complete simple data input tasks using a computer and mouse.
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